Questions

Leather is a natural product and will vary from hide to hide and even within a hide. Bags that have a seam in the center most likely will not be an exact match. This is not a flaw in the bag, it is just how leather works. We do our best to make the leathers match as close as possible but because of variance in each hide it is not always possible. This is a snippet from one of our suppliers FAQ's about distressed leather:My bag has scratches, is it damaged?No, this is a beautiful feature of natural leather and the markings will be unique to you. All products are lightly treated so the natural characteristics of the hide can be showcased. Since the sealant is breathable, the leather will patina over time and any scratches that occur will work themselves out. If you want to accelerate a scratch removal, you can either set the bag indirectly from a heat source to warm the wax in the finish. With a damp cloth, rub the scratch out. Here are examples of natural marks and variations on hides. 

If the item you purchased has *asterisks* around it that just means it is an in stock item and will be pulled from the floor and shipped to you instead of waiting 13-15 weeks for your item to be custom made!  You can see all of these items in our *In Stock* Collection!

The best way to shop what’s in stock is to come visit our flagship store in Savannah. We also now offer items from our store in our In Stock Collection on this very website!  Our stock constantly changes and we cannot guarantee that we will have a particular style in a specific color in stock at any given time. If you are looking for a specific style or color, let us know and we can “let you know” what we have in stock at that time, or something similar. However the only way just to peruse everything that is on the floor is to come visit us!

Just like you, and anything else with hair, it sheds (except for those 23 hypoallergenic breeds of dog). It’s just the natural part of using something with hair. We have contacted all of our leather companies that we buy our hair on hides from, and we have heard the same answer from all of them: “It’s a natural product, it’s going to shed.” Just like knitwear pilling, thinning and shedding may occur. The parts that get more use will show wear sooner, such as the side that rubs against your hip. Knitwear will cause this to happen sooner than other fabrics. The hairs also might get caught in your knits. This is simply a side effect of carrying a beautiful hair on hide bag. If this is a side effect that you are unhappy with, then hair on hide might not be the best choice for you. It is a delicate product, please handle with care.

No, we also have silver, antique brass and solid brass hardware. We use gold hardware as our standard color because we prefer it with most of our leathers. If you would like a different finish, simply request it!  We would like to note that hardware for every bag is not available in every finish but we will do what we can to accommodate your request if the hardware is available.  Zippers are only available in solid brass and limited silver options.